Today, we’re celebrating a very special milestone for Jordan Logan, our brilliant IT Support Technician, who has been with MissionCX for 2 years! Jordan is not just a valued member of our team—he’s a friend to everyone, known for his can-do attitude, unwavering positivity, and dedication to helping every single department in the office.
The Go-To Guy for All Things IT
Affectionately known as “Jordan from IT”, Jordan has become an integral part of MissionCX, always ready to lend a hand with a smile. Whether it’s troubleshooting tech issues, supporting large-scale projects, or brightening the day with his friendly demeanor, Jordan plays a vital role in keeping everything running smoothly.
We asked Jordan about his time with MissionCX and what he enjoys most about his role. Here’s what he had to say:
- What do you enjoy most about being part of the MissionCX team?
“The teamwork and how well we all get on.” - What’s the most rewarding part of your role as IT Support Technician?
“I enjoy the challenges when things don’t work and having to figure out how to fix them.”
Jordan’s dedication to problem-solving and supporting the team is unmatched, and it’s clear that his work ethic is driven by his passion for finding solutions.
A True Team Player
Jordan’s contributions extend far beyond fixing IT issues—he’s a friend to everyone in the office and a key part of the MissionCX family. His supportive nature and sense of humor make him a joy to work with.
He even gave us some insight into the challenges of IT support:
- If you could improve one aspect of office IT, what would it be?
“For everyone to turn off their laptops to allow them to do updates. That would be a great help!” - What’s the most challenging but rewarding IT issue you’ve solved?
“Preparing all the devices for last year’s Cyber Essentials Plus certification.”
Jordan’s ability to tackle complex challenges and make life easier for the team reflects his dedication to excellence.
A Personal Touch
Of course, no celebration of Jordan would be complete without getting to know the person behind the role. Here are some fun and personal insights from Jordan:
- If you weren’t in IT, what career path would you have chosen?
“Not sure as I’ve had a few different jobs over the years, but after starting here I am debating the switch to commissioning engineer.” - What’s your favorite memory from your 2 years at MissionCX?
“Must be my first week. As first weeks go, I don’t think I’ve ever had one where on the Friday I’m off for a spa day!” - If you could trade places with anyone at MissionCX for a day, who would it be and why?
“Ben Slater—just to have the power for the day.” - What’s one gadget or piece of tech you can’t live without?
“Definitely my phone. Everything is on there. I lost it for a day over Christmas and couldn’t cope!”
Looking Ahead
We’re incredibly proud to have Jordan as part of the MissionCX family. His technical expertise, friendly nature, and unwavering dedication to supporting the team make him a vital part of our success. Jordan, thank you for everything you do—you make MissionCX a better place every day!
Here’s to celebrating your 2 incredible years with us and looking forward to many more!
Congratulations, Jordan from IT!