Speaking:
This skill is all about how to communicate effectively with others, being mindful of who we are talking to be it customers, colleagues or other stakeholders and in different settings. Initially (steps 0 – 6), this skill focuses on being able to speak clearly – first with well known individuals and small groups and then with those who are not known. At SkillsBuilder intermediate level the focus is on how individuals become an effective speaker, by making points logically, by thinking about what listeners already know and using appropriate language, tone and gesture. We hope to help students to achieve this by encouraging them to present ideas and participate in discussions to build confidence in verbal communication.
Skills Builder x MissionCX – Skills For Life
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